Limited 30-Day Warranty
I stand behind the workmanship of my jewelry and woven products. My limited warranty covers defects in materials or workmanship reported within 30 days from the date of delivery when the item has been used and cared for as directed.
This includes problems such as a faulty clasp, an improperly secured connection, or weaving that comes apart because a thread was not properly secured.
This warranty does not cover normal wear, accidental damage, misuse, improper care, or damage caused by alterations or repairs. Natural variations and handmade characteristics described in the listing are not considered defects.
Please contact me with your order information, a description of the problem, and clear photos before sending anything back. For a covered defect, I will repair or replace the item at no charge. If neither is possible, I will refund the purchase price.
For an approved warranty claim, you are responsible for shipping the item back to me. I will cover standard shipping of the repaired or replacement item back to you. Please contact me for approval and return instructions before shipping.
Lapidary products are final sale for change-of-mind returns. If your item arrives damaged or does not match its description, please contact me so I can review the issue.
| Product | Examples covered by warranty | Examples not covered by warranty |
| Jewelry | A faulty clasp; a connection coming apart because it was not properly secured; a bead or stone coming loose because of a setting or assembly defect. | Breakage from pulling, dropping, snagging, or crushing; damage from chemicals, improper care or normal wear. |
| Woven products | An unsecured thread end that unravels during normal use; a defective seam, attachment, or closure; a construction flaw that causes the weaving to come apart. | Snags, cuts, pet damage, excessive stretching, or damage from washing contrary to care instructions, normal wear. |
Natural Stones & Handmade Pieces
Every natural stone and handmade piece has its own character. Natural inclusions, variations in color or pattern, and slight differences in shape, size, or texture are part of that individuality. When accurately shown or described in the listing, these characteristics are not considered defects and are not covered by my limited warranty.
I make every effort to represent each item accurately. If you believe your item has a workmanship defect or does not match its description, please contact me with your order information and clear photos within the 30 days from delivery date so I can review your concern.
Cut Rock Slabs — Sales & Natural Characteristics
I sell cut rock slabs for lapidary use. Each slab is natural material and may contain inclusions, pits, fractures, or variations in color, pattern, and texture. I make every effort to photograph and describe each slab accurately and disclose any issues I observe. Some internal characteristics may not be visible before the stone is worked.
I do not offer a separate 30-day warranty on rock slabs or guarantee how a slab will perform during cutting, grinding, drilling, or polishing.
All slab sales are final for change-of-mind purchases. Natural characteristics accurately shown or described in the listing are not grounds for a return.
Please inspect your slab before working it. If it arrives damaged, you receive the wrong item, or it materially differs from its description, contact me promptly with your order information and clear photos of the slab and packaging so I can review the issue. Please contact me before returning anything. All returns require my approval.
I do not cover damage caused by cutting, grinding, drilling, polishing, dropping, or other handling after delivery.